Repair Service - FCA Uconnect 730N RHR or RER MyGIG GPS Navigation Radio

INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged 730N MyGIG RER or RHR GPS Navigation Radio? Repair or replace yours today! Some common problems with these units are the following:

• Touchscreen Related - Cracked, shattered, dented, scratched, or worn digitizer. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
  
• Circuit Board Related - No power, no video, no sound, or stuck on initial power on splash/logo screen. If motherboard replacement is required, additional $200 will be required for service.
  
• Navigation Related - GPS fails to pinpoint your location, black screen after pressing "Map" button, or no navigation database found.
  
• CD Drive - Screen shows "Read Error" or "Reading" for a long period of time after disc is inserted. Many times the internal CD mechanism will get jammed so inserting a disc or ejecting a disc is impossible. Many times a defective mechanism will also emit an audible clicking sound.
  
• Internal Hard Disc Drive - No navigation database found, Gracenote files missing or inoperable. Unable to copy music to HDD.
• Sirius Satellite Radio - Tuner failure or broken fakra barb.
• Connectors - Broken rear Fakra or molded connectors.
  
• Software/Firmware - Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.
  

SERVICE OPTION

• Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
• Please Repair My Radio - Select this option to have your radio professionally repaired. Simply remove your radio and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.

VEHICLE COMPATIBILITY

This repair service is compatible with the vehicles below. Be sure to select your vehicle group prior to adding this product to your cart.

HS GROUP

2008-2016 Chrysler Town & Country
2011-2013 Dodge Durango
2008-2020 Dodge Grand Caravan
2008-2010 Dodge Journey
2007-2011 Dodge Nitro
2009-2012 Ram 1500
2010-2012 Ram HD 2500-5500
2012-2016 Ram C/V
2011-2013 Jeep Grand Cherokee
2008-2012 Jeep Liberty
2007-2018 Jeep Wrangler JK

LS GROUP

2011-2014 Chrysler 200
2008-2010 Chrysler 300
2008-2009 Chrysler Aspen
2007-2010 Chrysler Sebring
2007-2014 Dodge Avenger
2009-2012 Dodge Caliber
2008-2014 Dodge Challenger
2008-2010 Dodge Charger
2008-2010 Dodge Dakota
2008-2009 Dodge Durango
2008 Dodge Magnum
2008-2010 Jeep Commander
2009-2017 Jeep Compass
2008-2010 Jeep Grand Cherokee
2009-2017 Jeep Patriot
2011 Ram Dakota

• Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
• If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

SELECT RADIO TYPE

RHR - You will notice the letters "RHR" on the lower right-hand corner of your factory radio.

RER - You will notice the letters "RER" on the lower right-hand corner of your factory radio.

INSTALLATION

Simply remove and replace your vehicle's factory installed defective/damaged radio. Most are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

THINGS TO KNOW

• Please refer to our Repair Authorization Form for our service terms and FAQs.
• If you own a 2011+ Dodge Grand Caravan / Chrysler Town & Country please call to special order a replacement radio with blue backlit buttons.
• If you own a 2011+ Durango please call to special order a replacement radio with blue backlit buttons.
• The latest & greatest navigation software update is not guaranteed upon repair or replacement.
  

• The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.