Repair Service - Ford MyFord Touch Sync 2 Touchscreen Display Screen

INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged MyFord Touch Sync 2 8-inch radio display? Repair or replace yours today! Some common problems with these displays are the following:

• Cracked Digitizer
• Worn Screen
• Black Screen Upon Start-up

SERVICES

• Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged screen as a core with the enclosed return shipping label. It's that easy!
• Please Repair My Display - Select this option to have your display professionally repaired. Simply remove your display and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.

VEHICLE COMPATIBILITY

     Standard Mount

2013-2015 CMAX
2013-2015 Escape
2015 Expedition
2015 F-150
2012-2015 Focus
2013-2016 Fusion
2015 Mustang

     Alternate Mount

2011-2015 Edge
2011-2016 Explorer
2013-2014 F-150
2013-2016 SuperDuty F-250 / F-350
2013-2016 Flex
2013-2015 Taurus

• Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
• If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

INSTALLATION

• Remove your defective or damaged touchscreen display from your dash (4 or 6 screws)
• Remove the brackets from each side of the touchscreen display (4 screws)
• Install the brackets onto the replacement touchscreen display
• Remove the Sync 2 APIM module from the backside of your touchscreen display (4 screws)
• Install the Sync 2 APIM module onto the backside of the replacement touchscreen display
• Reinstall

Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

THINGS TO KNOW

• Please refer to our Repair Authorization Form for our service terms and FAQs.
  
• Those of you who are experiencing a "black screen" may actually have a defective MyFord Touch Sync 2 APIM module which is mounted to the backside of your display. Consider replacing the APIM first.

• The Flat Rate Repair services program is designed to simplify the repair process, and improve turnaround times, at cost effective rates that save you time and money. Our Flat Rate Repairs are designed to make your equipment function like new at a standardized minimum rate and cover most repairs. *Exclusions* flat rate repairs are intended to bring the unit back to full OEM specifications at a minimum average cost. In the event the unit has major damage, the Flat Rate alone will not apply. In which case, an estimate for additional parts will be provided. The flat rate repair does not include: Major components or assemblies, damage related to abuse, misuse or shipping, accessories, and optional equipment.