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Due to high sales volume, shipping times for certain products could be delayed.
* This advertisement is to replace a defective or damaged factory installed Sync 2 module. If you would like to upgrade to Sync 2 please see your vehicle specific advertisement *
INTRODUCTION
Do you own a vehicle with a factory installed defective or damaged Ford Sync 2 APIM module? Replace yours today! Some common problems with these units are the following:
-
Circuit Board Related - No power, no video, no sound, or stuck on initial power on splash/logo screen.
- Navigation Related - GPS fails to pinpoint your location, black screen after pressing "Map" button, or no navigation database found.
- Software/Firmware - Buggy or lagging operating system.
SERVICE OPTION
- Full Replacement - We will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
VEHICLE COMPATIBILITY
This product is compatible with the vehicles below. Be sure to select your Sync module configuration prior to adding this product to your cart.
Config X
2013-2015 Ford C-Max
2011-2014 Ford Edge
2013-2015 Ford Escape & Escape Hybrid
2011-2016 Ford Explorer
2013-2014 Ford F-150
2013-2016 Ford Super Duty F-250-F-550
2013-2015 Ford Flex
2014 Ford Fiesta
2012-2015 Ford Focus
2013-2016 Ford Fusion
2013-2015 Ford Taurus
2015 Ford Transit
2014-2016 Ford Transit Connect
2013-2015 Lincoln MKS
2013-2015 Lincoln MKT
2011-2014 Lincoln MKX
2013-2016 Lincoln MKZ
Config Y
2015 Ford F-150
2015 Ford Mustang
2015 Ford Expedition
2015 Ford Edge
2015 Ford Fiesta
2015-2016 Lincoln MKX
2015 Lincoln MKC
2015 Lincoln Navigator
- Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
- If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!
INSTALLATION
Simply remove and replace your vehicle's factory installed defective/damaged Sync module located on the backside of the radio display. It is attached to the display with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.
Our YouTube page may also contain a video on how to remove and replace.
THINGS TO KNOW
- The latest & greatest navigation software update map card is not included with this product. Map cards are sold separately.
Thank you for visiting and shopping at Infotainment.com
Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time:
All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates:
Shipping charges and delivery estimates for your order will be calculated and displayed at checkout.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes:
Infotainment.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Infotainment.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
Our Return Policy/Warranty Terms provides detailed information about options and procedures for returning your order.
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